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Nuix Support

Nuix Support


Have some questions about our software? Need technical support? Visit our support portal and submit a ticket.

You can also email us at

Nuix Support Portal

This is your central place to Manage Instances, Tasks and Accounts

Support Portal


The Americas

Monday - Friday 8:00 a.m. - 10:00 p.m. U.S. Eastern Time


Monday - Friday 8:00 a.m. - 7:00 p.m. GMT (Ireland)


Monday - Friday 8:00 a.m. - 7:00 p.m. Australia Eastern Time

Premium Support Clients

24 hours a day; 7 days a week; 365 days a year

Nuix Discover SaaS System Maintenance Schedule


System maintenance will be performed during the third week of each month. The SaaS environments will not be available for up to four hours during the maintenance window.



Friday at 5:00AM EST


Saturday at 1:00AM AEST

United States

Sunday at 11:00PM EST

United Kingdom

Monday at 5:00AM Ireland

Need More Help?

Visit the Nuix Community


You can also visit out Commnity Portal to discuss issues with your peers and the developers of our software directly.

Join the Discussion

Create a topic and get advice… or join an existing discussion and share your expertise. Let your ideas thrive among the community!

Visit Forums

Release Corner

Check out the most recent releases of Nuix Software and stay up to date on the latest developments of your Nuix Products. 

View Latest Release Notes

Developer Resources

Tap into the powerful data processing and normalization capabilities of the Nuix Engine with our SDKs and developer guides.

Visit Developer Portal

Visit the Community

Join Nuix employees and other Nuix customers in discussion, sign up for exclusive trainings, and give feedback on our products.

Join Today