Nuix Training FAQs

Can I enroll multiple people in a training course?

Yes, multiple people from the same organization can be enrolled in the same training course, but you must complete the booking process individually for each participant.

What experience do I need to complete the training courses?

For a list of prerequisites, please refer to the downloadable course outlines on the course pages. 

What payment methods do you accept?

We accept payment by credit card. Pre-approved Nuix partners will be given the option to be separately invoiced if desired. Full payment must be received before your place in the course is confirmed.

Where are the training courses held?

Nuix offers classroom-based, customized and on-site training in any major city globally based on demand.  We have scheduled training courses in Europe, the Middle East, Africa, North America and Asia Pacific. 

How do I know if my booking has been confirmed?

You’ll receive an acknowledgement email once your booking has been received and a confirmation email once your payment has been processed.

Can I cancel my booking?

To cancel your booking, please email as soon as possible. You may incur cancellation fees. Please consult our policy for more information. 

Can I transfer my registration to another person or course date?

All bookings can be changed or transferred to another person up to 72 hours prior to the scheduled training date. To change or transfer your booking, please email as soon as possible. Please consult our policy for more information. 

Do I need to bring my own laptop?

For onsite classes, our state-of-the-art lab environment includes laptops, Wi-Fi and a USB with class exercises.

How can I renew my certification?

When your certification is set to expire, you can sit our certification exam again, without having to retrain, to renew your certification.

What if I fail my certification exam?

If you fail your certification exam on the first attempt, you must wait one month before you can sit the exam again. You must register and pay each time you sit the exam. 

Can I be certified in more than one discipline?

Yes, you can. You must register and pay each time you sit a certification exam.


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