A mid-sized law firm with 56 partners and roughly 200 legal staff was stuck using outdated and slow data processing and evidence review technology. Its existing technology restricted its ability to bid for larger matters while also costing approximately $40,000 USD annually in outsourced processing fees. In addition to loss of productivity, staff were also working overtime to cope with growing demands caused by large-scale data sets, risking burnout and staff retention issues.
The firm ran a comprehensive paid pilot on a live matter using Nuix, followed by an extensive comparison with Relativity. Our features, functionality, and performance were demonstrably superior in key areas and validated by the investigations and evaluation conducted by the litigation services, IT, and legal team representatives involved.
Based on the results of the pilot and our customer-focused approach throughout the engagement, the firm purchased an on-premise Nuix Discover solution including two Nuix Workstation cores, 100 user licenses, 2.5 terabytes of data under management, and implementation and training supplied by the Nuix team. It opted for Partner Provider licensing to open resell opportunities and create the potential for capacity use and a new revenue stream.
By selecting Nuix Discover to compete against other, larger firms, the firm can leverages its first-mover advantage in the market to streamline its eDiscovery and review processes, fix price engagements more confidently, make better use of its Litigation Support team capacity, achieve faster early case assessment to put pressure on opposing counsel regarding disclosure time frames, and more successfully attract and retain staff.