Resource hub_Support & Training

Customer
Onboarding.

Welcome to Nuix! Our teams across the business have come together to ensure a smooth, thorough and positive onboarding experience as you implement our solutions.

1. kick-off and implementation.

Your welcome pack includes access to your Nuix solutions, an introduction to your customer success team, collateral to help you get started, and access to various Nuix portals. Our teams are strategically placed around the globe so you can work with someone within your region.
  1. Our teams will confirm access to all relevant licenses.
  2. Environment and infrastructure readiness ensured.
  3. Giving you the best foundation to build on.
  4. Support you and your implementation team.

2. Support Orientation.

We have support analysts in all three regions ensuring we can support our customers anytime. Get help and find answers quickly with our round-the-clock support.
  1. Schedule a support orientation, sharing primary contact information for key users.
  2. Get access and a general run-through of our support portal Customer Support Portal Button.
  3. Reach out directly on support@nuix.com.

 

3. Customer Training.

Nuix Learning & Development offers live in-person, live online and self-guided training formats so that you can receive your training in whatever way is most convenient for you.
  1. Get certified in just one day with our courses.
  2. Visit our training section for our full curriculum of paid and free courses.
  3. Contact us at training@nuix.com to register for our training courses.

Looking for support             
from our team?

Looking for support from our team? Have questions about our software? Need Technical support? Visit our Customer Support Portal and submit a ticket.

Customer support

Support team Nuix Community

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Join The Discussion

Create a topic and get advice… or join an existing discussion and share your expertise. Let your ideas thrive among the community!

Visit Forums

Release Corner

Check out the most recent releases of Nuix Software and stay up to date on the latest developments of your Nuix Products.

View Latest Release Notes

Developer Resources

Tap into the powerful data processing and normalization capabilities of the Nuix Engine with our SDKs and developer guides.

Visit Developer Portal

Visit The Community

Join Nuix employees and other Nuix customers in discussion, sign up for exclusive trainings, and give feedback on our products.

Join Today

Nuix Training

View all certifications

Nuix Developer - eDiscovery Master

In this course, you will learn to:

  • Successfully install and set up your Nuix Development environment.
  • Review best practices for DevOps and Nuix.
  • Integrate Nuix with other best-of-breed applications.
  • Graph API and UI extensions.
  • + more
Learn More

Nuix Developer - Investigations Master

In this course, you will learn to:

  • Successfully install and set up your Nuix Development environment.
  • Review best practices for DevOps and Nuix.
  • Integrate Nuix with other best-of-breed applications.
  • Graph API and UI extensions.
  • + more
Learn More

Nuix Developer - Information Governance Master

In this course, you will learn to:

  • Successfully install and set up your Nuix Development environment.
  • Review best practices for DevOps and Nuix.
  • Integrate Nuix with other best-of-breed applications.
  • Graph API and UI extensions.
  • + more
Learn More

Nuix Workstation

Nuix Workstation Forensic Practitioner Windows

In this course, you will learn to:

  • Identify, analyze, and report common artifacts of user activity on Microsoft Windows systems.
  • Include a detailed look at email including how to identify, sort, search and deduplicate.
  • How browsers store history, cookies, and cache files.
  • Understand how link files, prefetch files, and metadata can be forensically useful.
  • + more
Learn More

Nuix Workstation

Nuix Workstation Forensic Practitioner Foundations

In this course, you will learn to:

  • Successfully install and configure Nuix Workstation.
  • Review the basic operations of Nuix Imager.
  • Outline the various analysis options when working with Windows artifacts.
  • Visualize data using Context.
  • + more
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Nuix Workstation

Nuix Workstation Forensic Practitioner Core

In this course, you will learn to:

  • Successfully install and configure Nuix Workstation.
  • Review the basic operations of Nuix Imager.
  • Outline the various analysis options for exclusions, search, and review.
  • Visualize and export data for reporting.
  • + more
Learn More

Nuix Investigate

Nuix Investigate® End User

In this course, you will learn to:

  • Create and assign items to tags, secured fields, and folders in various views.
  • Work with common search types such as kind, communication, and data.
  • Explore advanced search methods.
  • Identify various types of analytics which will offer unique views into the case data.
  • + more
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Nuix Investigate

Nuix Investigate® Administrator

In this course, you will learn to:

  • Identify application settings within the Nuix Configuration Utility.
  • Administer user groups and case security privileges using the User Management Server.
  • Case management using Nuix Workstation.
  • QC case for review using Nuix Investigate.
  • + more
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Nuix Discover

Nuix Discover® Case Manager

In this course, you will learn:

  • Data processing and import.
  • Data enrichment and imaging.
  • General administration (such as managing workspaces and templates).
  • Manage groups and security.
  • + more
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Nuix Discover

Nuix Discover® End User Analytics

In this course, you will learn to:

  • Analyze document data using cubes.
  • Build and work with mines.
  • Perform conceptual review using maps.
  • Identify communication patterns using social network.
  • + more
Learn More