Resource hub_Support & Training


Welcome to Nuix! Our teams across the business have come together to ensure a smooth, thorough and positive onboarding experience as you implement our solutions.

1. kick-off and implementation.

Your welcome pack includes access to your Nuix solutions, an introduction to your customer success team, collateral to help you get started, and access to various Nuix portals. Our teams are strategically placed around the globe so you can work with someone within your region.
  1. Our teams will confirm access to all relevant licenses.
  2. Environment and infrastructure readiness ensured.
  3. Giving you the best foundation to build on.
  4. Support you and your implementation team.

2. Support Orientation.

We have support analysts in all three regions ensuring we can support our customers anytime. Get help and find answers quickly with our round-the-clock support.
  1. Schedule a support orientation, sharing primary contact information for key users.
  2. Get access and a general run-through of our support portal Customer Support Portal Button.
  3. Reach out directly on


3. Customer Training.

Nuix Learning & Development offers live in-person, live online and self-guided training formats so that you can receive your training in whatever way is most convenient for you.
  1. Get certified in just one day with our courses.
  2. Visit our training section for our full curriculum of paid and free courses.
  3. Contact us at to register for our training courses.

Looking for support             
from our team?

Looking for support from our team? Have questions about our software? Need Technical support? Visit our Customer Support Portal and submit a ticket.

Customer support