Welcome
to Nuix

Your Welcome Pack includes access to your Nuix solutions, an introduction to your customer success team, collateral to help you get started and access to various Nuix portals.

Meet
the Team

Your Solutions Consultant and/or Customer Success Manager, primary training and support contacts and other Nuix team members will ensure onboarding and implementation success.

Engage
the Team

Our training, solutions consulting, customer success and support teams are strategically placed around the globe so you can work with someone within your region

Check
the Facts

Our team will confirm access to all relevant licenses along with environment and infrastructure readiness to give you the best possible foundation to build on.

Onboard with
the Team

This is where YOU come in! Setting aside time to work with your implementation team is a key part of onboarding success. Your implementation is a team effort that we’re excited to support.

Setting up
for Support

Your support team leader will schedule a support orientation during which you’ll share primary contact information for your key user contacts

Get
Access

All access to our support portal and a detailed review of the portal will be included in this orientation meeting, helping you get the most out of your customer support team

Customer
Health Checks

Your sales representative will reach out to you throughout the year to schedule team calls and assess where we can help support you. Schedule one today!

Join
us

Attend exciting live and virtual user events. Visit events.nuix.com for details.

Product
Updates

Access the latest versions of our products, documentation and release details at download.nuix.com.