Resource Hub support and Training

Customer Support Portal

Have some question about our software? Need technical support?     
Visit our support portal and submit a ticket.


Support Hours

  • AMER

    • Monday - Friday, 8 am to 10 pm U.S. Eastern Time
  • EMEA

    • Monday - Friday 8 am to 7 pm GMT (Ireland)
  • APAC

    • Monday - Friday 8 am to 7 pm Australia Eastern Time


Nuix Discover SAAS System   
Maintenance Schedule

System maintenance will be performed monthly in accordance with the below schedule. The SaaS environments will not be available for up to four hours during the maintenance window.

  • Australia

    • 4th Saturday at 1:00AM AEST
  • Canada

    • 4th Friday at 1:00AM AEST
  • Germany

    • 4th Sunday at 11:00PM Ireland
  • United Kingdom

    • 4th Saturday at 4:00PM Ireland
  • United States

    • 4th Sunday at 11:00PM EST

It only took us 45 minutes to narrow down the search results and find the answers we needed.

John Douglas, Technical Director, First Response