A US specialist law firm was using the IPRO Eclipse eDiscovery solution but was unhappy with the performance of its features and the support given when they experienced technical issues. Some members of the firm were familiar with Nuix Discover® (formerly Ringtail) from experience with a previous law firm.

The firm made the case to invest in Nuix Discover SaaS and brought over an existing case of around 620 GB of data to demonstrate its efficacy. Once the capabilities were clear, the firm signed up for an annual license. The client was impressed by the speed, performance, and ease of use of Nuix Discover SaaS, which will enable it to process its data much faster than previously. Furthermore, its attorneys returned positive feedback about the professional and smooth onboarding process, which enabled the firm to deliver seamless service to its clients.