Nuix Neo for Telecommunications

Critical + High Stakes eDiscovery

With a constant stream of legal requests, compliance audits, and investigations, Nuix Neo delivers unmatched eDiscovery capabilities. From managing subpoenas and regulatory inquiries to uncovering critical insights in call logs, text messages, and network data, Nuix Neo empowers telcos to act with speed, precision, and confidence. With advanced AI, automated workflows, and scalable solutions, telcos can streamline legal processes, protect sensitive customer data, and helps ensure compliance with regulations – all while safeguarding operational integrity and customer trust.

Safeguarding Sensitive Data 

Nuix helps telcos tackle regulatory challenges by identifying sensitive and otherwise hard to find and data across systems and 1000+ file formats to accelerate speed and accuracy of investigations, regulatory responses and high-stakes litigation programs. With AI-driven and highly automated solutions, Nuix helps ensure compliance with GDPR and other regulations, and can adapt to evolving and emerging regulatory requirements; while also supporting secure operations and near real-time threat detection.

Fraud + Insider Threat Detection and Prevention

Telcos are frequent targets of sophisticated fraud schemes, including SIM card fraud, subscription fraud, and procurement fraud. Insider threats, whether malicious or negligent, pose significant risks to customer data and operational integrity. Nuix helps telcos remain compliant with regulatory requirements with robust fraud detection and risk reporting mechanisms to protect critical infrastructure.

Managing Data Subject Access Requests (DSARs)

Nuix helps telcos manage the retrieval, review, and redaction of data scattered across siloed systems at speed and scale. By automating workflows and processing vast amounts of customer data from call logs to text messages, and internet usage, Nuix helps ensure GDPR and CCPA compliance while reducing errors and delays.

Evolving Regulatory Requirements

The adoption of new and evolving technology like 5G, AI, and IoT is reshaping telco regulations. Developing frameworks demand compliance with spectrum, infrastructure, and security standards, while AI and IoT regulations emphasize transparency, accountability, and robust security. Nuix helps telcos adapt quickly to evolving needs and comply with strict cybersecurity and data protection standards. 

Data Silos 

Telcos generate massive amounts of structured and unstructured data from calls, internet usage, and IoT devices. However, legacy systems and fragmented data storage make it difficult to achieve full visibility and efficiently manage this data. Nuix offers advanced tools powered by AI and automation to help telcos locate, preserve, and analyze data across systems, ensuring compliance with legal and regulatory requirements while improving operational agility.

FRAUD INVESTIGATIONS 

Nuix Neo enhances fraud detection and investigations for telcos with AI-driven insights:

💠 Decode communication patterns to identify fraudulent intent within call logs, text messages, and unstructured data.
💠 Uncover hidden connections using advanced relationship mapping across siloed customer and operational datasets.
💠 Accelerate investigations with powerful processing that reduces forensic timelines.

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INSIDER THREAT

Nuix Neo empowers telcos to mitigate insider threats with advanced analytics and automation:

💠 Detect Threats: Identify suspicious behavior and data exfiltration attempts across call logs, text messages, and operational systems in near real-time.
💠 Uncover Relationships: Use AI-driven analytics to expose hidden connections and prevent data misuse.
💠 Accelerate Investigations: Leverage powerful processing and automated workflows to quickly build activity timelines and respond to threats.
💠 Strengthen Governance: Automate monitoring and reporting to help ensure compliance with regulations like GDPR, and CCPA.
💠 Act Fast: Get real-time insights, prioritize high-risk indicators, and automate responses to safeguard customer data and operational integrity.

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REGULATORY COMPLIANCE 

Stay ahead of evolving regulations and streamline compliance:

💠 Monitor Regulations: Track updates to global regulations and emerging IoT and 5G standards in real-time.
💠 Simplify Compliance: Automate workflows, reduce audit burdens, and ensure accountability.
💠 Unify Data: travers siloed systems – call logs, texts, IoT data – for seamless compliance reporting and transparency.
💠 Mitigate Risks: Proactively address noncompliance risks to avoid fines, service disruptions, and loss of customer trust.

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