Data-Driven Information Governance Use Case: Enterprise Content and Records Management

Implementing an enterprise-wide enterprise content and records management (ECRM) environment is a challenge that can be daunting, sometimes even seeming impossible. This use case looks at an implementation in a US city’s transportation agency. It covers the nine steps taken to help with stalled decisions and the analysis paralysis that had prevented the agency from successfully getting a handle on its data.

 

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